Gone are the days, when one used to get days and months to create an ideal traveling plan. Today neither it is advisable to go and stand in queue for transportation tickets nor roam occasionally to find the best hotels for the stay. The travel industry has recently shifted from offline to online mode, a few years back. Now travellers are prepared with their list of traveling wishes, and it’s the duty of travel agency business to create their wishes become a reality.
To run an effective travel agency business, one must need travel booking software. Your software must be smart and advanced to ease the process of booking transportation tickets, hotels, restaurants, etc. However, who would like to travel somewhere with the responsibility of looking after other activities?
If you are likely to start your traveling agency, here are the must-have features for the travel agency software:
Profile Creation and booking process
The profile creation process on the travel portal ought to be easy. Allow the multiple profile creation options like creating using email id, through social media marketing, or from mobile number. The profile creation will be the first action taken by the user on your society to book tickets.
The booking process should be easy and short. Ensure you are not requesting too much detail in the ticket booking form, as it can divert the user to other travel agency portals to save lots of their time.
If your booking process is smooth, the client will come again and again to book their tickets.
Customization packaging option
For traveling, tour packaging is one of the important features. Today people are very particular about their travel accommodations, activities, food, etc. Offering an option to add and subtract few activities from the travel package, will help the customer to get the very best travel package as per their requirement.
Providing limited tour packages will not give your customer the vacation of these dreams. Gone will be the days, when people used to create travel plans as per the option of travel packages in travel agencies. The personalized experience will drag them to visit your travel agency software again for the best traveling experience.
Also, offer them multiple packages of a specific destination by making changes like a number of days, stay in the hotel, participation in any local and cultural activities, etc. While buying travel agency software, be sure you are hiring a skilled company.
Payment method
Keep in mind the payment process may be the last step of buying your product and services. Provide your customer’s payment flexibility. Offer multiple payment options like third-party payment applications, payment apps, usage of credit or debit cards.
As everything is digital and fast now, ensure that your payment process is fast and secure. travel destinations will undoubtedly be adding her personal and bank information, the transaction should be safe for you and the client both. Keeping multiple payment options will help international travellers to book tickets or hotels without facing any issues.
The more options you will give, the more area of the audience you can attract. Either you can hire software development services to build your Travel agency software from scratch, or purchase a white label travel solution like MakeMyTrip from them.
Multi-lingual and currency
How frustrating might it be to convert each word into a local language? While running a travel agency, you will have a wider audience. Your travel agency must be for people from different corners of the world. It really is your responsibility to supply a personalized and rich experience to all the visitors.